How does the oil-electric hybrid system work? Do I need to charge it manually?
The DS550 is a self-charging hybrid. The 9.5 HP gasoline engine powers the cutting blades and spins the built-in 2200W generator, which automatically recharges the 24V dual batteries while working. Manual charging is only needed for long-term storage.
Can it really handle a 50-degree steep slope safely?
Absolutely. Thanks to the 32mm industrial engineering rubber tracks and a low center of gravity design, the mower provides exceptional grip and stability, preventing slipping on embankments or orchard slopes up to 50°.
What brand of engine does it use, and is it easy to find spare parts locally?
We use premium, world-renowned Loncin or Rato 196cc 4-stroke engines. Both brands have global service networks, making it incredibly easy to find replacement parts, filters, and local maintenance support in Europe and North America.
How do I adjust the cutting height? Do I have to do it manually on the machine?
No manual labor is needed. The cutting height can be adjusted from 1cm to 20cm electronically directly via the remote control, allowing you to adapt to different grass conditions on the go.
What is the maximum control distance and battery runtime for the remote?
The industrial-grade remote control has a stable range of up to 500 meters. The built-in dual Chilwee 12.5A batteries ensure ample power for the driving motors, while the gas engine ensures the machine never runs out of juice during operation.
What is the hourly working efficiency of the DS550?
The machine has a 550mm cutting width and can cover up to 2200 square meters per hour (less than or equal2200m²/h). It easily replaces 5-8 manual workers, significantly cutting down labor costs for commercial landscapers.
Do you support OEM/ODM customization for bulk orders?
Yes! As a leading manufacturer on Alibaba, we offer comprehensive OEM/ODM services, including custom body colors (such as this high-visibility orange), brand logo printing, and specific configuration upgrades based on your market needs.
What is your warranty policy and after-sales support for overseas buyers?
We provide a 1-year comprehensive warranty on core components (engine, generator, and driving motors). We offer 24/7 online technical support, video tutorials for troubleshooting, and free spare parts during the warranty period.